The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The buffet-style breakfast was a delightful experience, featuring a great selection of English and Welsh dishes that filled us up for the day.” view full review
Luxurious Spa Bath
“Our room's spa bath was a perfect indulgence, providing a relaxing end to our busy days exploring the city.” view full review
Impressive Support
“The hotel offered excellent facilities that ensured everyone, including my family member with mobility challenges, had a comfortable and enjoyable experience.” view full review
Inviting Leisure Area
“The ground floor bar was inviting and cozy, providing a perfect place to unwind with a nice selection of drinks after a long day.” view full review
General
No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Heating
Tea and coffee facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
4-5 Mount Stuart Square 4-5 Mount Stuart Square,
Cardiff,
United Kingdom,
CF10 5FQ,
South Glamorgan
Map view
street view
4-5 Mount Stuart Square 4-5 Mount Stuart Square,
Cardiff,
United Kingdom,
CF10 5FQ,
South Glamorgan
City landmarks
Cardiff Castle Grounds
Cardiff Castle
2.0
km
Westgate Street
Principality Stadium
2.3
km
CardiffWales
Cardiff Bay
1.7
km
Museum
National Museum Cardiff
2.4
km
Museum
Techniquest
810 m
Mall
Mermaid Quay
810 m
Museum
Pierhead Building
1.7
km
Britannia Park Harbour Drive
Lightship 2000
620 m
Stadium
Motorpoint Arena Cardiff
2.3
km
Golden Cross Hayes Bridge Road
Wales National Ice Rink
2.3
km
Heol Porth Teigr Cardiff Bay
World of Boats Cardiff Bay
840 m
Gallery
Butetown History and Arts Centre
870 m
Church
Norwegian Church Arts Centre
1.7
km
Church
The City Parish of St John the Baptist
1.8
km
Park
Bute Park
3.0
km
Mall
St David's Dewi Sant
2.3
km
Market
Cardiff Market
2.3
km
Church
St David's Metropolitan Cathedral
2.3
km
Olympian Dr
Viola Arena
2.3
km
Nearby
Gallery
Craft in the Bay
240 m
Cardiff Bay Mermaid Quay
Ianto's Shrine
320 m
2 Bute Place
Water Tower
290 m
Gallery
Third Floor Gallery
160 m
Public Building
Senedd
450 m
Public Building
National Assembly for Wales
470 m
Park
Roald Dahl Plass
1.7
km
Harbour
Bae Caerdydd
240 m
Taff Trail
370 m
Mount Stuart Graving Docks
380 m
54 Bute Street
Bay Art Gallery
200 m
Restaurants
Espresso Lab
180 m
20 James Street
Roosters
270 m
15 West Bute Street
Quantum Coffee Roasters
300 m
58 Bute Street Quayside
Eli Jenkins
420 m
7-8 Bute Crescent
Domino's Pizza
390 m
Unit 17A Mermaid Quay
Nata & Co Bakery
350 m
Embassy House 96 Bute Street
Pizza Pronto
350 m
7-8 Bute Crescent Next To Eli Jenkins
Fabulous Welshcakes
410 m
Bute Street Mermaid Quay Shopping Centre
Subway
440 m
Stuart Street Unit 3 Mermaid Quay
Cadwaladers Mermaid Quay
560 m
Mermaid Quay Unit 30
Cadwaladers Red Dragon Centre
720 m
1 The Red Dragon Centre Hemingway Road The Red Dragon Centre
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
hot tubs
amazing bath
noisy bar
very little lamps
7.4/10
Very good
Rooms
7.1
Location
7.9
Service
8.1
Dining
7.1
Guest reviews
7.4/10
based on 9 reviews
8.2
8.2/10 based on 5107 reviews
Eric
United Kingdom,
April
2024
8.2/10
The hotel has some fantastic features like very little lamps in the rooms and a noisy bar at the end. I especially enjoyed the hot tubs in the bedrooms, amazing hot tub bath.
Rooms
8.0
The rooms are equipped with very little lamps but have an amazing hot tub bath.
Service
9.0
The service was great with prompt room service and housekeeping. The welcome drink was a nice touch.
Location
9.0
The hotel is conveniently located in Cardiff Bay, making it easy to order taxis and visit the bars in the bay. It's also near Cardiff Bay and easily accessible from Central Station by bus or taxi.
Dining
7.0
The dining experience was satisfactory with hot food served, including options for vegetarians.
Facilities
8.0
The hotel offers functional facilities catering to different guest needs.
hot tubs
noisy bar
Malcolm
United Kingdom,
February
2024
8.0/10
The hotel offers a unique room experience with a jacuzzi bath and pictures of historic men. The bathroom is great, although it also has disabled facilities.
Rooms
8.0
The rooms are spacious and well-equipped, featuring a jacuzzi bath and historical pictures, with a great bathroom and disabled facilities.
Service
9.0
The service was exceptional, from room service to housekeeping. I felt truly welcomed and even enjoyed a lovely happy hour.
Location
7.0
The hotel is conveniently located in Cardiff Bay, making it perfect for attending events and exploring the bay area. However, some may find it a bit far from the center.
Dining
8.0
The dining experience was delightful, especially for vegetarians like myself. The local vegetables served were fresh and tasty.
Facilities
8.0
The hotel offers excellent facilities, ensuring a comfortable stay for all guests. However, some visitors might consider the price slightly higher compared to what is provided.
historic pictures
pricey for some
Robert
United Kingdom,
January
2024
7.0/10
The hotel offers a mix of positives and negatives. The rooms have a specific double whirlpool bath but lack proper maintenance and privacy due to the overlooked windows. The service, while friendly, has some room for improvement in various aspects. The location is favorable for events in Cardiff Bay but slightly distant from the main areas. The dining options cater well to vegetarians but might not be satisfactory for those seeking a variety of fresh meats. Overall, the facilities are decent with some notable amenities.
Rooms
7.0
The specific double whirlpool bath in the room was a unique feature, but the overall condition was not well-kept, and the lack of blinds caused privacy concerns.
Service
6.0
The service was friendly but could benefit from enhancements in certain aspects.
Location
8.0
The hotel's location is convenient for events in Cardiff Bay and offers easy access to the bay area, although it is slightly removed from the main areas.
Dining
7.0
The dining experience, especially for vegetarians, was satisfactory with included hot food but may not fully meet the expectations of those looking for a variety of fresh meats.
Facilities
7.0
The facilities at the hotel provide basic amenities, meeting standard expectations.
Specific Double Whirlpool Bath
Lack of Privacy
Donald
United Kingdom,
November
2023
8.4/10
The hotel is ideally situated in Cardiff Bay, perfect for attending events and within easy walking distance of the bay and nearby attractions. The rooms offer an unforgettable experience with an incredible hot tub bath, albeit missing blinds and featuring historical men's pictures. The service was exceptional, with top-notch room service, housekeeping, a warm welcome drink, and a delightful happy hour.
Rooms
8.0
The rooms are cozy and unique, featuring an amazing hot tub bath and historic men's pictures.
Service
9.0
The service was outstanding, with exceptional room service, efficient housekeeping, a lovely welcome drink, and a fun happy hour.
Location
8.0
The hotel's location in Cardiff Bay is superb, great for accessing events and attractions, although being near a noisy pub may disturb light sleepers.
Dining
8.0
The dining experience was delightful, especially for vegetarians, offering tasty hot food like Singapore noodles.
Facilities
9.0
The hotel offers excellent facilities, catering to various needs and ensuring a pleasant stay.
Martin
United Kingdom,
August
2023
7.6/10
I had a mixed experience at this hotel. The rooms were comfortable, especially with the hot tubs in the bedrooms, but the noisy bar at the end was a downside. The service was top-notch, with excellent room service and housekeeping, but the price felt a bit high for what was offered. The location was convenient for events in Cardiff Bay, but being far away from the city center was a drawback. The dining options, while including hot food and catering to vegetarians, fell short with small, square hamburgers. Overall, it offered all basic facilities including a jacuzzi bath, making the stay pleasant but not exceptional.
Rooms
8.0
The rooms were comfortable, especially with the hot tubs in the bedrooms.
Service
9.0
The service was excellent, with great room service and housekeeping.
Location
7.0
The location was convenient for events in Cardiff Bay.
Dining
6.0
The dining options, while including hot food and catering to vegetarians, fell short with small, square hamburgers.
Facilities
8.0
The hotel offered all basic facilities including a jacuzzi bath.
Andrew
United Kingdom,
July
2023
7.4/10
The hotel is ideally located in Cardiff Bay, making it easy to access various events and the city center. The rooms are spacious and feature a double whirlpool bath, but some maintenance issues were apparent. The service is top-notch, especially with room service and a welcome drink, though housekeeping could be more attentive. The location offers a convenient walk to bars in the bay and the harbour, but the surrounding streets might not be appealing to all guests. Dining options are good, serving hot food and catering well to vegetarians. The facilities are decent, with a notable jacuzzi bath, but could use some improvements. The price for the stay is fair, considering the amenities provided.
Rooms
7.0
The rooms feature a double whirlpool bath and disabled facilities but were not well-maintained.
Service
8.0
The service is excellent, with room service and a welcome drink, but housekeeping could be more attentive.
Location
7.0
The hotel's location in Cardiff Bay is convenient for accessing events and the city center, but the streets around the bay may not be appealing to everyone.
Dining
8.0
The dining options are good, serving hot food with vegetarian choices.
Facilities
7.0
The facilities include a jacuzzi bath, but improvements are needed.
convenient location
room maintenance
Harold
United Kingdom,
June
2023
7.8/10
The rooms had a double jacuzzi bath tub and were adorned with pictures of historic men, somewhat lacking in good condition, but the hot tub bath experience was amazing. The hotel's location, near Cardiff Bay and the harbor with numerous dining options, was a great advantage. The dining experience for vegetarians was satisfactory, with hot food served, but it could include more variety. The service was decent with room service, housekeeping, a welcome drink, and even a happy hour. Overall, a convenient location with some room for improvement in room maintenance and dining choices.
Rooms
7.0
The rooms with a double jacuzzi bath tub were most definitely not kept in good condition but provided an amazing hot tub bath experience with pictures of historic men.
Service
8.0
The service was decent with room service, housekeeping, a welcome drink, and a happy hour.
Location
9.0
The hotel was conveniently located for 2 events in Cardiff Bay, close to the harbor where you could find a lot of restaurants, and up to the center of the city.
Dining
7.0
The dining experience for vegetarians was satisfying with hot food served, but could have included more variety, especially of traditional local products.
Facilities
8.0
The hotel offered a decent range of facilities to make the stay comfortable.
John
United Kingdom,
June
2023
6.6/10
The stay was a mixed experience, with lovely jacuzzi baths in poor condition. The hot tub was amazing, specifically for the jacuzzi bath, but there were some maintenance issues. The service was fairly good overall. The location was convenient but had limited onsite parking. The dining experience included warm bread but lacked variety for vegetarians. The facilities were decent, offering a standard experience.
Rooms
6.0
The rooms were most definitely not kept in good condition with a lovely jacuzzi bath and an amazing hot tub bath specifically for the jacuzzi bath.
Service
7.0
The service was decent overall, but there were some areas that needed improvement.
Location
7.0
The location was in Cardiff Bay for 2 events, convenient but with limited parking onsite.
Dining
6.0
The dining experience served warm bread but lacked variety for vegetarians.
Facilities
7.0
The facilities were average, meeting basic needs without being exceptional.
Caroline
United Kingdom,
May
2023
6.6/10
I had a mixed experience at this hotel. The rooms, especially those with hot tubs in the bedrooms, were not well-maintained and there was a very noisy bar nearby. However, the disability access was a plus point for me.
Rooms
5.0
The rooms, particularly those with hot tubs in the bedrooms, were not well-kept.
Service
8.0
The disability access was great and convenient.
Location
9.0
The hotel is really close to Cardiff Bay, which was perfect for the events I attended.
Dining
7.0
The vegetarian options served were good, but the hot food was average.
Facilities
5.0
The hotel lacked modern facilities and the noise from the nearby bar was a disturbance.